All things Trash/Rodents

Trash Talk

One of the challenges new residents encounter is where to dispose of trash properly. Please help us control the rat population by keeping trash in covered bins. Have problems with your landlord providing adequate bins- let us help you - email us

PLEASE BE knowledgeable, responsible, and reliable about trash disposal. The city has updated the trash and recycling rules for the city Click here for more details

KNOWLEDGEABLE: Please find out where your trash belongs/where your buildings’ bins are and let us know if you need help obtaining bins. DO NOT PUT YOUR TRASH OUT ANY OLD DAY OF THE WEEK! Trash is picked up on Monday and Thursday mornings -

RESPONSIBLE: Please be considerate of your neighbors - your friends - and follow the rules for your building and general city rules. See below.

RELIABLE: Learn where your trash goes, follow the rules, and do it every week and we can then fight the increase in the rat population.
If you see something that needs fixing, like a missing sign, vandalism, or trash problem, 311 it! Download the 311 app on your phone to make it easier. Something stolen? 911 it! The way we get attention to problems in our area is to let the city know.

Trash Rules

ALL TRASH MUST BE PLACED IN A CONTAINER
WITH A LID.
All trash must fit inside the barrels and have a lid. Having an overflowing barrel or unkempt trash can result in a code enforcement violation. Your landlord or your HOA should provide a large rolling bin or dumpster large enough to hold all trash. Bags, grocery bags, or cardboard boxes can not be used as trash bags.

DISPOSE OF TRASH AND RECYCLING PROPERLY behind your own property and not behind properties nearby. (This is a code violation to dump illegally) Contact your Landlord/Building Management to find out where your trash should go. If you need help don’t hesitate to contact us.

FREE BLUE RECYCLING BINS AND SMALL GREEN FOOD WASTE BINS are available for your building – all you have to do is ask for one - please call 311 or 617-635-4500. For more information go to Boston.gov's trash/recycling page

TRASH COLLECTION DAYS ARE MONDAY AND THURSDAY Put out covered bins after 5 pm the evening before or before 6:30 am on collection day.

Free curbside food waste collection is here!

In August 2022, the city launched a free, curbside food waste collection service for residents!. To participate, residents must live in buildings with 6 units or less. Sign up today here!

There are also 24/7 community food waste bins (Project Oscar) located throughout the City where residents can drop off food waste. View locations and accepted items here.
Your food waste has the potential to create rich soil that helps plants grow. Collecting food waste reduces the amount of waste sent to landfills. It helps the environment by enriching soil, giving new plants nutrients to grow, and creating clean energy.

New to the Neighborhood?

Whether you're planning your move, or have just arrived, check out these helpful resources below. If you are looking to reserve parking for your moving day, want to learn about resident parking permits, trash and recycling, rights and responsibilities as a resident, or voter registration, check out this helpful City of Boston resource. For safety issues click on the news updates from the Boston Police. To report something to city click on 311.

Useful Resources & City of Boston Services

NEW !the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating/energy bills.
For more details click here

Email: [email protected]
BOS:311
Police: 911 or 617-343-4250
Fire: 911 or 617-536-1500
Lighting:
617-635-7576 or 617-635-7500
Power Outage: 800-592-2000
Gas Leak: 800-572-9337

Trash and Recycling:
Missed pick-up: 617-635-7573
Improper disposal: 617-635-4896
Electronics/fridge pickup: 617-635-7574
Boston Recycles: 617-635-4959
Boston Water and Sewer: 617-989-7000

Street and Sidewalk Repairs:
Department of Transportation Missing Street Sign: 617-635-3124
Department of Public Works Potholes: 617-635-3050
Sidewalk issues: 617-635-7555

Other City Services:
Rodent Control: 617-635-5352
Noise Complaints: 617-635-3850
Graffiti Removal: 617-635-3850
Voting: 617-635-4635

Leaf and Yard Waste

Public Works picks up leaf and yard waste from April to December on scheduled days. They also hold drop-off events during the year. Leaf and yard waste will not be collected curbside on non-collection weeks. At this time, curbside collection remains on schedule.